It dawned on me after connecting a new domain and email account to MailChimp and having my first test email come back with a “we’re not sure who sent this email” error message that identity is the new currency in the digital world. This isn’t a hard sell, I’m sure. Look in your junk […]
3 Rules that Define Corporate Leadership in a Digital Age
In an age dominated by technology – and where our workers have the same needs and expectations as our customers – how is a smart leader to actually lead? New research points out 3 major megatrends that define leadership in a digital age.
The Business Roundtable’s Almost Sensible Statement on the New Purpose for the Corporation
The Business Roundtable’s recent pronouncement that they’ve changed their stance on “the purpose of the corporation” – from maximizing shareholder equity to something more akin to recognizing the broad array of stakeholder interests, from employees to the environment to communities – has quickly made the rounds, with both kudos and catcalls coming from different places. […]
Brand Values vs. Brand Militancy: A Short Series of Cautionary Tales
ESPN made a mistake. In believing that the network stood for something far bigger than sports reporting, it decided that its real role in American culture was political militancy. It paid a heavy price for this misstep, losing 15 million subscribers over a period of 8 years. Now, with its brand and finances in tatters, […]